Wisdom Panel (Mars Petcare) 4+ yrs
Director & Head of Product
- Built and led the Wisdom product organization across platform, growth, and engagement teams in a B2B2C environment, coaching junior and senior PMs & product designers toward their next career milestones, authoring talent-development plans, and hiring talent to scale the team.
- Drove the transition from siloed reporting products to a more-integrated enterprise platform: delivering B2B report deliverables, a shared B2B portal, and admin/ops tooling on a common data backbone to unify our pro breeder, vet, and pet-owner experiences & help scale our growing $10M+ partnerships business.
- Led intelligent workflow automation for partner- and clinic-facing operations, including both Banfield and Antech diagnostics integrations and pet parent claim experiences, critical to both maintain & grow $5M+ partnerships and contributing towards 5+ million Wisdom tested pets by 2025.
- Established the product org's first AI best-practices & usage policy and embedded LLM/AI tooling across product discovery and delivery, coordinating RACI with LT peers: standardized PM workflows through shared AI skills, sped up turnaround on customer feedback, and enabled more thorough competitive & brand research.
- Owned end-to-end lifecycle for flagship launches (Behaviors consumer feature; v6 reporting platform, B2B platform) and distilled portfolio roadmaps into strategic narratives for executive SDx leadership and external Mars, Royal Canin, Banfield stakeholders.
Featured
